Transparent Pricing. No Surprises.
Pay before we start. All work is scoped to the tier you select. If your issue is more complex than expected, work pauses and you're notified before any additional charges.
One-Off Fix Tiers
For single issues. Pay once, get it fixed.
- Single broken plugin
- Minor CSS or layout issue
- Small content or config change
- Broken image or link
- Basic error diagnosis
- Theme issues or conflicts
- Plugin compatibility errors
- Form or checkout errors
- Moderate troubleshooting
- White screen / 500 errors
- Full site migration
- Security cleanup / malware removal
- Complex plugin overhauls
- Site is completely down
- Database errors
Jump to the front of the queue with a 24-hour turnaround guarantee. Add to any tier at checkout.
Hourly Blocks
Not sure which tier fits? Buy hours and draw them down across one or multiple issues.
Hours are tracked per ticket. You receive a usage summary when your block closes or renews. Unused hours do not roll over.
Monthly Retainer Plans
For clients who need ongoing support — priority access and a predictable monthly cost.
- Up to 8 issues or 10 hrs/mo
- Priority queue
- Cancel anytime
Billed on the 1st of each month. Cancel anytime before renewal. Unused hours do not roll over.
🛡️ Our Scope Promise
All work is scoped to the purchased tier. If your issue exceeds that scope, work pauses immediately. You'll receive a ticket message explaining what was found and what additional tier or hours would cover it. No additional charges ever occur without your explicit approval and a new payment.